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MediCare
Health & Wellness

MediCare Clinic Increases New Patient Acquisition by 75%

MediCare Clinic, a multi-specialty healthcare provider, partnered with LeadRush AI to enhance their patient acquisition strategy. By implementing our HIPAA-compliant lead generation system, they achieved a 75% increase in new patient acquisition while reducing their no-show rate by 40%.

75%

New Patient Increase

40%

No-Show Reduction

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MediCare Clinic Increases New Patient Acquisition by 75%

Company Background

MediCare Clinic is a multi-specialty healthcare provider offering primary care, cardiology, orthopedics, and other specialties. Founded in 2008, they operate three locations in the Chicago metropolitan area and serve over 20,000 patients annually.

Size: 50-100 employees
Location: Chicago, IL
Industry: Health & Wellness

The Challenge

MediCare Clinic struggled to attract new patients in a competitive healthcare market with traditional marketing methods. Their patient acquisition costs were high, and they faced a significant no-show rate for initial consultations. They needed a HIPAA-compliant solution that could attract and pre-qualify potential patients.

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Our Solution

We implemented LeadRush AI's HIPAA-compliant lead generation system with specialized healthcare targeting and nurturing sequences. The solution included compliant patient qualification, appointment scheduling automation, and pre-appointment engagement.

Our approach prioritized both compliance and effectiveness. We developed a healthcare-specific lead generation strategy that respected patient privacy while effectively qualifying and nurturing potential patients. We implemented sophisticated appointment reminders and pre-visit engagement to reduce no-shows.

Solution in Action

MediCare Clinic Patient Dashboard

The HIPAA-compliant patient acquisition dashboard

MediCare Clinic Patient Consultation

A doctor consulting with a new patient acquired through LeadRush AI

MediCare Clinic Waiting Room

The MediCare Clinic waiting room with increased patient volume

Implementation Process

1

HIPAA Compliance Setup

We configured our platform to meet all HIPAA requirements for patient data handling and communication.

Duration: 4 weeks

2

Patient Qualification Workflows

We developed specialty-specific qualification workflows for primary care, cardiology, and orthopedics.

Duration: 3 weeks

3

Appointment System Integration

We integrated with their Epic EHR system for seamless appointment scheduling and patient record creation.

Duration: 4 weeks

4

Pre-Visit Engagement System

We implemented an automated pre-visit engagement system to reduce no-shows and improve patient preparation.

Duration: 2 weeks

The Results

New Patient Increase

75%

Measured by comparing new patient appointments before and after implementation

No-Show Reduction

40%

Percentage decrease in missed initial appointments

Marketing ROI Improvement

320%

Return on marketing investment increased from 150% to 630%

Patient Satisfaction Increase

28%

Based on post-appointment satisfaction surveys

Additional Outcomes

  • New patient acquisition increased by 75%
  • Patient no-show rate decreased by 40%
  • Marketing ROI improved by 320%
  • Patient satisfaction scores up by 28%
  • Average patient lifetime value increased by 35%
Dr. Michael Chen
"The predictive analytics feature has been a game-changer for our practice. We're now able to identify high-value prospects with incredible accuracy, and the pre-appointment engagement has dramatically reduced our no-show rate. The system has paid for itself many times over."

Dr. Michael Chen

Medical Director, MediCare Clinic

Sources

  • 1.Healthcare Digital Marketing Trends 2023, Healthcare Marketing Institute
  • 2.Patient Acquisition Costs in Urban Healthcare Markets, Journal of Healthcare Management
  • 3.The Impact of Pre-Visit Engagement on No-Show Rates, American Medical Association

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